If you ever need help or have a query , just simply go to our contact page and we will get back to you within 3-5 business days !
Shipping locations ?
Swydel operates as an independent brand and currently offers shipping within Canada and the United States. We’re dedicated to ensuring every order arrives safely and swiftly, and we’re actively working toward expanding our delivery options to reach more countries in the near future.
How long does shipping take?
Delivery times can vary based on where you’re located, but you can usually expect your order to arrive within 14 business days. We work hard to make sure your package reaches you fast and in perfect condition!
Do Swydel have a quality control?
Yes, absolutely! At Swydel, quality is at the heart of everything we do. Every plushie pillow and anime figure is carefully inspected before shipping to ensure it meets our standards for softness, detail, and overall craftsmanship. We only send out items that pass our quality control checks—so you can shop with confidence knowing your order has been personally reviewed for perfection.
If your order arrives damaged or not as described, don’t worry—you’re entitled to a refund. Just let us know within 3 days of receiving your order so we can assist you right away. After this time, we may not be able to guarantee a refund, but we’ll still do our best to help.
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