Yes, absolutely! At Swydel, quality is at the heart of everything we do. Every plushie pillow and anime figure is carefully inspected before shipping to ensure it meets our standards for softness, detail, and overall craftsmanship. We only send out items that pass our quality control checks—so you can shop with confidence knowing your order has been personally reviewed for perfection.
If your order arrives damaged or not as described, don’t worry—you’re entitled to a refund. Just let us know within 3 days of receiving your order so we can assist you right away. After this time, we may not be able to guarantee a refund, but we’ll still do our best to help.
